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See for yourself what people are saying about Lakes & Portside! |
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These genuine
testimonials below come directly from our clients and can be verified
should you wish to check
our credibility.
To provide us with your own
feedback,
please click HERE
to submit an easy online form via our Contact Page. We value all our
clients equally and greatly appreciate your feedback. |
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We are proud of the testimonials we
receive from clients and aim to list as many
testimonials as possible. You can refresh this page to see a different set of randomly selected testimonials from our database. |
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"We would like to thank you for the support you gave us to achieve a fantastic result in the sale of our property. From the time you knocked on our door asking if we were thinking of selling, right through to signing the agreement you were very professional and caring. We never dreamed it would be 3 weeks from start to finish.
We would not hesitate to recommend you and the company to family and friends if they were thinking of selling."
- John & Paddy |
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"Every person from reception to sales were friendly and answered all of my questions. Thank you!"
- Kate |
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"We would like to take this opportunity to thank you all especially Nick for all the hard work you have done for us thus far.
Although we have sold our property yet we are confident that you are working hard to help us achieve the best result. Thank you so much.
Kind Regards,
Jason & Donna"
- Jason & Donna |
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"Excellent, would recommend Lakes & Portside to everyone."
- Martin |
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"Thanks! All went well, and I was happy in every aspect."
- Alice |
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"Everyone was professional, friendly, supportive and welcoming. Thank you Nick for your hard work in finding us a home to buy.Nick amazes us at how helpful he was from the start. Nick was professional and went above and beyond what we expected. He went out of his was to help us find a home. He was honest and open, welcoming and friendly and supported us throughout the whole process. We would recommend Nick to anyone who wants excellent, honest and supportive Real Estate services."
- Iain & Holly |
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"We were very happy with the whole process, we were accommodated when we could only view the house on a particular day.
All staff that we had contact with were very professional and personable."
- Grant & Angela |
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"Very happy with the professional service of the company. Janet was helpful and professional with my dealings with her. Thank you."
- John |
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"Very professional & helpful. We could not have been happier your understanding towards Harold was fantastic."
- Lorraine |
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"Emma is very professional & friendly, an asset to you and your front line."
- Brenton & Kathryn |
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"We felt Nick is a great asset to your team. He was always helpful + kept us up to date with everything. Nick thank you so much, as stressful as selling is, you made is so much easier"
- Barb |
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"I found the process exceedingly simple. I really liked all the office staff comming to view the house so everyone knew the property."
- Keren |
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"Thank you so much for the dedication and putting up with someone who had lost the way and really had no idea what to expect."
- Joan |
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"The entire team displayed unwavering dedication and motivation. Your honest approach, high level of professionalism, integrity and consideration of my individual needs put me at ease instantly. I knew I was being looked after every step of the way."
- Maria |
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"Thank you for the way you patiently listened and simply explained things to my 83 year old mother. Even above the excellent price and minimal time to sell the property your care impacted on our family most."
- Don and Family |
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"I appreciated you dropping in and keeping me informed, and I always felt you were looking after my interests."
- Viki |
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"To the Staff at Lakes & Portside Real Estate
Thank you for your assistance with the sale of our mother/mother-in-law's house.
We were very pleased with the method of sale i.e. "no open inspections" and "no sale no cost" which suited our circumstances. We were also pleased with the price achieved.
We were kept well informed throughout the sale and found Steve, Greg and Emma to be very friendly and helpful.
From our first meeting with Steve we found him to be very thorough and professional in his approach and would have no hesitation in recommending him and your Company to anyone interested in buying/selling a property.
Regards,
Vic and Diane Lisk"
- Vic & Diane |
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"Janet couldn’t do enough for me. Brilliant."
- Sally |
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"We want to thank you and the team for the fantastic effort and high sale price achieved for both our homes in Rosewater. We can say that we will definitely be recommending Lakes & Portside Real Estate to all of our family, friends and colleagues who are looking for an ethical Agent htat will always have their client's best interests at heart."
- Anton & Bree |
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"Professional service – well done Nick!"
- Martin & Cate |
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"Many thanks to Nick Tuck and all the team at Lakes & Portside for selling my house.
I always appreciated the reliable, friendly and professional approach taken by the entire staff. I can certainly highly recommend Lakes & Portside to anyone wishing to sell their house.
Yours faithfully,
Alice"
- Alice |
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"We are very happy with Matt. Thankyou the section took a little longer to sell but excellent price! Definitely deal with him again whenever I’m selling residential"
- Gordan |
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"Your help, guidance, knowledge, assistance and friendly approach was appreciated by us all. Thanks"
- Roman |
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"Nick was fantastic to deal with & receptionist was great as well."
- Sami |
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"I was told we would be delighted and I was, a happy and positive experience the end result couldn't have been better."
- Caroline |
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"Liked the method of marketing, realistic value, no open inspections, negotiation. Thank you for making the process so smooth and minimising any worries."
- Jan |
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"Thanks to Matt, great service nothing was a trouble. Would not consider anyone else in the future."
- Stranton & Eileen |
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"We wish to take this opportunity to express our gratitude for the professional manner in which you and your staff conducted the sale programme which achieved the best result for our property.
The knowledge and experience provided proved invaluable during the marketing and especially during the contract negotiations which resulted in a very successful conclusion. Your personal advice also proved invaluable during the negotiations for the subsequent purchase of our new property at Goolwa North.
At all times we experienced a friendly and helpful manner which helped allay any concerns we may have had during the sale process. Would you please convey our sincere appreciation to all your staff.
Kind Regards,
Christine & Malcolm"
- Christine & Malcolm |
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"When I first met the staff including the girl at the desk I had no hesitation in selecting your company. Excellent 100% could not choose any other agent. Thank you Greg, I feel as if I have known you all my life."
- Ivan |
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"Excellent! The champagne, chocolates and card was a lovely surprise, thank you!"
- Dean & Jo |
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"Lakes and Portside were honest and sincere; I would like to thank them for the exceptional service and advice. The outcome was excellent, above both our expectations and we have no hesitation in recommending friends and family to Lakes and Portside."
- Steve |
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"All questions and concerns were dealt with in a timely manner. Courtesy and respect show at all times."
- Michael & Kellie |
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"We felt Nick is a great asset to your team. He was always helpful and kept us up to date with everything. Nick, thank you very much, as stressful as selling is, you made it so much easier. Kind Regards, Barb & Gerry."
- Barb & Gerry |
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"Just a short note to let you know how much I appreciate your down to earth no bells and whistles approach. Your no sale, no fee policy was a winner. As was the combination of the Lakes and Portside Sales Team. I was more than happy with service and would recommend the Lakes and Portside Sales Team to anyone."
- Bob |
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"A friendly professional service that not only impressed myself with their positive and highly motivated work ethic but also my tenants who experienced minimal disruptions, Thank you."
- Bernie |
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"Very friendly and courteous service. Phone calls were returned promptly and always kept in the loop. Would definitely recommend."
- Bernard & Anita |
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"Selling a property can be very stressful, but I found that you made everything run smoothly and I did not have to worry about a thing. Most importantly I felt I could trust you."
- Maria |
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"Probably the best real estate experience I have ever had. You seemed to have genuinely cared. Thank you."
- Patrick |
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"Got the result if not better than expected. Thank you Matt!"
- Jason |
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"Dear Greg,
Please forward my deepest thanks to your team for the professional manner in which they have handled the sale of our house. Difficult times that the industry is experiencing at the moment will always highlight the true professional operators every time. The work that Nick has done on our behalf is truly appreciated. He has a very personable and open manner that enables you to fully trust his judgment. Not only has he helped us sell a property, he also found us a new property and handled the negotiations in the same no fuss manner. Greg, we understand the quality of service we have received and hold a very balanced view as we have also experienced very poor and costly service from other companies in the industry.
There is no doubt we will once again use the services of your company in the near future.
Regards
David & Debbie"
- David & Debbie |
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"Nick and the team at Lakes & Portside did an amazing job with selling out home and communication with us every step of the way.
There was never any point that we doubted our decision to have Nick as our agent. He was always very professional, positive and confident in the advice he gave us which made us feel at ease.
They say selling a house is supposed to be one of the most stressful experiences to go through. While there is always going to be a few bumps along the way, it’s nice to know you have someone like Nick and the team on your side to keep the stress and worry to a minimal level.
Should we ever decide to sell another property we will definitely look to Nick for the job!
Shannon and I would like to say a huge thank you for everything and for helping us to get one step closer to buying our dream home!
Kind Regards,
Beth & Shannon"
- Beth & Shannon |
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"Excellent – Janet has bent over backwards to be of assistance to me! Thanks for everything."
- Robyn |
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"While there's no denying that the location of the property is good, the house and grounds were derelict and, because of this, posed more of a challenge than most real estate agents would probably prefer. The fact that the property was sold at a very good price and that the whole process went very smoothly, on time and with minimal involvement by myself is clear evidence of you sales team. At the outset I had more or less prepared myself for a considerably more painful experience than what followed.
I can honestly say that I admire your quiet professionalism, good humour and skilled management of the whole affair and that I would have absolutely no hesitation in either engaging the services of Lakes & Portside again in the future or of strongly recommending you and your team to anyone else."
- Rob |
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"Could not fault your service, Janet was so helpful and went out of her time to help us with issues. Thank you."
- John & Marilyn |
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"A big thank you to Emma you are an asset to the company!"
- Karlee |
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"Never felt pressured by Nick, Very professional, cheers mate!"
- Nathan |
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"They say selling a house is supposed to be on the most stressful experiences to go through. While there is always going to be a few bumps along the way, it’s nice to know you have someone like Nick and the team on your side to keep the stress and worry to a minimum level. Should we ever decide to sell another property we will definitely look to Nick for the job"
- Shannon & Beth |
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"I could not have asked for better service. Janet is a fabulous person, not only in her line of work, but compassion for those she worked for. That being me. Fantastic Lady!"
- Melaine |
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"Best impressions at initial meeting and talking to pervious clients of the agency. It was a very good experience with no problems whatsoever. Matt & Nick achieved a fast sale at a good price, in a very difficult market. We’re extremely relieved that we got what we hoped for in a very short time.
Thanks so much, Matt & Nick, for your great work, we will highly recommend your services to all of our friends.
Stan & Nelly"
- Stan & Nelly |
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"We have found Greg to be engaging, honest and always helpful. We have over the years just telephoned for a chat and to find out where the market was at. We had ideas of how we wanted to sell our home but he gently guided us through the various options and we found his method of sale and his experience to be great. Greg's professional opinion and wisdom in using the internet only for advertising saw a number of buyers interested in the property. He advised us of a price he would consider 'above the mark' to start. This was not low by any estimation as we had a number of similar properties to compare prices (including a similar residence recently sold in our street two months earlier). He kept us informed of all progress and we felt he dealt truthfully and honestly not only with us, as the vendors, but to all the potential applicants. Our property was sold quickly and at a price in excess of what we set as a very good benchmark."
- Bill & Helen |
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"Only one day - what more can I say except don't listen to your brother in law go straight to the real experts at Lakes and Portside."
- John and Grace |
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"I found Matt very professional and helpful easy to talk to and understand. Thanks Matt"
- Laurie |
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"Very helpful & professional."
- Lirim |
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"Prior to selling our home we studied the local area for 18 months in the majority of cases we noticed Sold signs rapidly appeared on your For Sale signs. Now having used your services I have no hesitation in recommending Lakes and Portside."
- Peter |
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"Thanks to Greg, Karen and the staff for the attentive service we received. Great result again, Ben & Pam."
- Ben & Pam |
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"Difficult times that the industry is experiencing at the moment will always highlight the true professional operators every time. The work that Nick has done on our behalf is truly appreciated. He has a very personable and open manner that enables you to fully trust his judgment"
- David |
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"Thank you all very much for your help, kindness and respect towards me. I felt very safe with you all and that was important to me. I will when the time is right call on you when I am ready to purchase a property.
I wish you all very much success and don't change what you do with your approach as it works. I have told my domestic violence counsellor to pass on your name to any woman that is going through what I have been though as your will be treated with dignity.
Again thank you."
- Anonymous |
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"Dear Greg,
I must admit that I approached the process of selling my property with a very real sense of trepidation. I did not want to be given unrealistic expectations with regard to value and dreaded the endless open inspections that may be required. So it was extremely fortunate that it was suggested that I talk to Lakes & Portside Real Estate before putting my property on the market.
I would like to thank you and your team for the professionalism, expertise and skilled negotiation that brought the sale of my property to such a successful conclusion. It was refreshing to deal with a company that treats its clients with respect, is organised and communicates effectively. From the first meeting I had a sense that I was dealing with a company where honesty and integrity had true meaning.
To you Greg, a special thank you for all your support, wise advice and encouragement throughout the entire process – it was greatly appreciated.
Sincere thanks,
Jan"
- Jan |
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"Buying this house was a straight forward, easy process thanks to Janet and my mortgage broker."
- Sophie |
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"From the first time we entered Lakes and Portsides office, we became aware of the genuine interest they have in service, putting our interests well ahead of their own. We felt no pressure and were welcomed into a very special environment. We could not have been more impressed"
- Craig & Leonie |
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"Very happy with Nick friendly informative and helpful."
- Babara |
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"Janet was fantastic! She was very helpful and great to deal with. I have met many real estate agents during the search for a house & Janet has been the best. I would recommend Lakes & Portside to everyone. Thanks Janet."
- Natalie |
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"Thanks for helping guide we ignorant first home buyers through an overwhelming experience."
- Daniel & Helene |
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"We thought we were going to be in for a very stressful time when selling our home, but thanks to such wonderful staff & service we blinked & it was all over. We were very happy. Thank you."
- Jason & Chris |
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"Matt embodies that rare and wonderful combination – a complete professional, and a warm and thoroughly honourable human being."
- Rosanne |
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"The sales strategy made a lot of sense and contrasted with agents pushing for auctions and open inspections. We found standards elsewhere varied greatly but your service was factual, prompt and polite. Well done Janet, a great job, thanks."
- Ros & David |
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"We dreaded the normal stressful experience but all that disappeared when the Lakes and Portside team replaced stress with integrity, intelligence, diligence and expertise."
- Lydia |
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"All of the Lakes & Portside staff were professional, friendly and above all helpful. Thank you, Thank you, thank you! It was a long, tricky road to get our home sold, but we got there eventually. I can’t help but think that if it wasn’t for Greg’s determination and professionalism during the sale, the place would never have sold! A big huge thank you Greg, you kept going where other would have just given up, and against huge odds too! I can’t thank you enough for all the help you offered during the sale, and it didn’t go un-noticed by others too. I have recommended Lakes & Portside to many, many people and will continue to do so in the future. Thank you again to all the staff at L&P as I’m well aware that everyone was involved in the sale of our house. You all did an outstanding job. Many thanks, Justine."
- Justine |
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"We have bought/sold many properties and without doubt Lakes & Portside is way ahead of the others... Friendly, professional, helpful, reliable, prompt... the best service we have ever had! Quite simply - the best!
Everyone made us feel welcome, were so helpful and all went the extra mile for us."
- Peter & Amanda |
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"Very good and care package was very thoughtful"
- Kylie & Jo |
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"Matt wasn’t pushy at any stage. Reception staff really pleasant and helpful. We were happy with the quick sale. Would have preferred a quicker settlement, all good."
- Tom & Glenis |
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"Thank you for being courteous, honestly answering my questions. Your organisation operates very effectively with integrity. Much appreciation!"
- David |
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"Thank you to Matt and the team for providing excellent service and communication. 10/10 highly recommend you to family and friends."
- John |
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"We would like to thank your agency and your staff for the way they have presented our home for sale. Having worked with other agencies and agents in the past we were impressed with the way your staff work together to support each other and us in the selling of our properties. It is refreshing to see the team work and communication."
- Michael & Lynette |
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"Was very impressed with Janet Hood's professionalism and ability to handle any obstacle that arose to achieve a positive outcome. Please thank Janet for her efforts - her straight forward approach and excellent customer service was much appreciated. The receptionist always very friendly and efficient when I rang."
- Jay |
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